The potential of Artificial Intelligence (AI) to reshape Human Resource Management (HRM) practices is profound, but it also presents challenges that require careful consideration, particularly in terms of ethics, inclusivity, and sustainability. However, knowledge about whether and how this transformation is actually occurring remains limited. This book aims to provide a theoretically informed and empirically grounded examination of AI's role in shaping the future of HRM and work.
The book explores HRM technologies using a configurational approach, which views HRM practices as a blend of operational, relational, and transformational elements. It consistently addresses the dual perspectives on AI―its transformative potential and the concerns surrounding its disruptive impact on the future of work and management. In doing so, the book draws on ongoing original research, including an analysis of vendors' value propositions and insights from scholars and experts. Real-life applications of AI in HRM are also thoroughly covered, offering insights into algorithmic management, AI-driven relational HRM configurations, and AI-augmented HRM.
The book dedicates significant attention to the ethical implications of AI and how they can be addressed through Responsible AI principles. Ultimately, it establishes a framework for future research and practice, serving as a crucial reference for scholars, practitioners, and policymakers.
Table of contents (11 chapters)
Front Matter
Pages i-xxxiii
Artificial Intelligence and Human Resource Management
Aizhan Tursunbayeva
Pages 1-8
Contemporary Human Resource Management: Evolution, Trends, and Factors of Influence
Aizhan Tursunbayeva
Pages 9-22
Navigating Artificial Intelligence: Implications for the World of Work and Human Resource Management
Aizhan Tursunbayeva
Pages 23-37
Leaving (Operational) Human Resource Management to Artificial Intelligence
Aizhan Tursunbayeva
Pages 39-46
Artificial Intelligence Applications to Assist with Relational Human Resource Management
Aizhan Tursunbayeva
Pages 47-61
Augmenting Human Resource Management with Artificial Intelligence: From Diversity and Inclusion, and Sustainability to Neuroscience Insights
Aizhan Tursunbayeva
Pages 63-85
Artificial Intelligence for Human Resource Management: Organizational Enlightenment or an Ethical Minefield?
Aizhan Tursunbayeva
Pages 87-98
A Multilevel Responsible Artificial Intelligence Approach
Aizhan Tursunbayeva
Pages 99-111
Artificial Intelligence Adoption and Change Management
Aizhan Tursunbayeva
Pages 113-126
Artificial Intelligence and the Future of Human Resource Management Work
Aizhan Tursunbayeva
Pages 127-137
A Final Reflection
Aizhan Tursunbayeva
Pages 139-148
Back Matter
Pages 149-151
About the author
Dr. Aizhan Tursunbayeva is an Associate Professor at the University of Naples "Parthenope" (Italy). Her previous roles include Assistant Professor at the University of Twente in the Netherlands, Management Consultant at KPMG Advisory in Italy, and HRM Manager at HSBC Bank in Canada, the UK, Poland, and Kazakhstan. An expert in HRM and HR technologies, including People Analytics, Artificial Intelligence (AI), and their ethical implications, she has published extensively in these areas. In 2023, she received the Emerald Literati Award for Outstanding Paper on the ethics of People Analytics and was contracted by the International Labor Organization as an expert on Responsible AI and the Future of Work. She also coordinates several internationally relevant projects and serves as an Associate Editor for the European Management Journal's AI and Future of Work and Organizations section.
